Hardware & Software Procurement

 

Plexus Integrated Solutions high purchasing volumes provides our customers with the exclusive, value-added service and discounts on all hardware and software purchases.  You can even receive the advantages of software licensing management with complex licensing agreements such as Cisco, Microsoft and others.

 

As a Plexus Integrated Solutions customer, we provide a single source for your technology needs.  We do the product research, and our experienced purchasing representatives will manage and ensure your order’s accuracy from software and computer purchasing to delivery and implementation.

Software Support

 

Software support services are needed because software developers routinely update their applications by issuing security patches and software updates. Patches and updates are small programs that patch known software vulnerabilities, resolve recently discovered conflicts with other programs or devices, or add new features to the software. By keeping your software updated with the latest patches and updates, you can solve existing problems and avoid others.

 

While keeping software updated sounds good in theory, it often fails in practice. Each one of your computers can have dozens of applications installed on it. Keeping an entire computer network updated on your own becomes a huge task that is often neglected. iT1 Solutions can take over your software support, conducting a complete inventory of your software and setting up automatic updates. Our software support services ensure that your software is well-maintained and patched.

 

Hardware Support

 

Not only must your software and applications be updated, but your hardware such as memory chips, hard disks and motherboards must also receive consistent updates and hardware support. Like software updates, hardware updates are used to patch known vulnerabilities, resolve conflicts with other devices, and add new features. Keeping your hardware and devices patched with the latest updates can solve and prevent problems and add new features. Updating hardware and devices is trickier than updating software. Most updates are specific to the device as well as the operating system. Choosing the incorrect updated could be disastrous. Managing your hardware support yourself can be intimidating, difficult, and dangerous if you do not understand what you are doing.

 

In addition to basic maintenance, our hardware support services address hardware failures. Whether you have a failing hard disk array, a server that keeps crashing due to memory issues, or devices that no longer work, our hardware support team is ready to help. Many issues can be resolved remotely while others may require onsite support. Either way, timely repairs are one of our top priorities.

 

We are committed to providing prompt, reliable computer software and hardware support. We understand how important your systems are to your business and take a proactive approach to prevent problems. Should a problem occur, we work quickly to resolve it.